Terms & Conditions
Last updated: 3 September 2026
These terms apply when you book a fridge repair visit from Ambatur Smart Care, a unit of Mano Services Centre, registered under UDYAM-TN-02-0322894.
Bookings & visits
Appointments made by phone, WhatsApp, or the website form are scheduled on a best-effort basis. We'll confirm a visit window with you; please ensure someone is available at the address given and that the fridge is reasonably accessible.
Quotes & pricing
Any price mentioned before the visit is an estimate. The technician will confirm the final price — covering labour and any parts required — before starting repair work, and no work proceeds without your agreement to that price.
Payment
Payment is collected directly by the technician at the time of service, by cash or UPI. We do not process card payments or store payment details through this website.
Warranty on repairs
Repairs carried out by us carry a service warranty covering our workmanship on the specific fault repaired, for a period confirmed to you at the time of service. Parts fitted are covered per the manufacturer's or supplier's warranty terms. The warranty does not cover new, unrelated faults, misuse, or damage after the visit.
Customer responsibilities
- Provide accurate contact details and a true description of the fault
- Ensure safe access to the fridge and a reasonably clear working area
- Inform the technician of any third-party modifications beforehand
Cancellations
You can cancel or reschedule a visit any time before the technician is dispatched, at no charge. See the Refund Policy for cancellations after a visit has started.
Limitation of liability
While we take care with every repair, we are not liable for pre-existing faults, wear-and-tear issues in unrelated fridge parts, or losses arising from the fridge's use before or after our service, beyond the specific repair warranty stated above.
Governing law
These terms are governed by the laws of India, with courts in Chennai, Tamil Nadu having jurisdiction over any dispute.
Changes
We may update these terms from time to time; the current version on this page applies to bookings made after the "last updated" date.
These policies are provided as general information for customers of Ambatur Smart Care and don't constitute legal advice. We'd recommend having them reviewed by a qualified professional before relying on them for formal compliance purposes.